Harris lost the war of “ambient information”

The kinds of lessons Democrats are learning from the 2024 election may not matter any more.


A post-election article I found very challenging and important is “Republican Victory and the Ambience of Information” by Nathan Heller in The New Yorker.

Heller begins with an observation I keep banging my head against: All those accounts where Harris lost because she didn’t do something — almost invariably she did do the thing they’re claiming she didn’t do. She talked about kitchen-table issues, she had detailed policy proposals, she gave interviews, she reached out to every kind of voter, and so on. She raised money, she advertised, she had a great ground game. But for some reason the things she said and did didn’t register with some large chunk of the electorate.

This seems to me like the central problem for Democrats to wrestle with. Sure, work on the Party’s message, work on the outreach to Latino men, come up with more popular policies. But none of that is going to matter if your great message describing your great policies goes in one ear and out the other.

But why would it do that?

On the other hand, Trump seemed to do everything wrong. His campaign speeches were boring and largely unwatchable. He didn’t have a ground game to speak of. Any policy ideas — there weren’t many of them — were vague. (Does he want a 10% tariff or 20%? It seems like that should matter.)

Trump’s speeches at rallies, many people noticed, had a curious background-music quality: they went on forever, aimlessly, and people would come and go at will. The actual speeches didn’t seem to matter; they existed simply to set a vibe and keep certain broad suggestions (immigration big problem! Biden Administration so corrupt!) drifting into the ether. … Planting ideas this way isn’t argument, and it’s not emotional persuasion. It’s about seeding the ambience of information, throwing facts and fake facts alike into an environment of low attention, with the confidence that, like minnows released individually into a pond, they will eventually school and spawn. Notions must add up to a unified vision but also be able to travel on their own, because that’s how information moves in a viral age.

… The communications researcher Pablo Boczkowski has noted that people increasingly take in news by incidental encounter—they are “rubbed by the news”—rather than by seeking it out. Trump has maximized his influence over networks that people rub against, and has filled them with information that, true or not, seems all of a coherent piece. This is the opposite of micro-targeting. The goal is for voters to meet ideas coming and going so often that those notions seem like common sense.

So when Harris described policies (or even Biden administration accomplishments) that benefit the working class, it didn’t register, because people “know” (from having run into the notion over and over again) that Democrats are elitists who look down on the working class. They didn’t listen, because they “knew” that Harris wasn’t talking to people like them.

Conversely, when Trump said immigrants were “eating the dogs … eating the cats”, maybe people eventually heard that this story was false. (Or maybe they didn’t.) But the idea that immigrants are causing problems all over the country was seeded. When you heard it again, you’d heard it before.

That’s how you wind up with a result like this: Harris won handily among people who were paying attention, but got clobbered among voters who just “knew things” without checking them out.

Heller points out that if you’re trying to seed the world with ambient information, it helps to have your own dedicated media organizations like Fox News, Truth Social, and ultimately X/Twitter, where your factoids can be repeated endlessly without contradiction. Democrats have the so-called “liberal” media, but the message discipline just isn’t there. As often as not, “liberal” outlets like the New York Times and Washington Post would pass along Trump-oriented ambience: Biden’s too old, the economy feels bad, Harris’ campaign doesn’t have enough substance, and so on.

In the old days, campaigns imagined that even fairly uninformed voters had an issue checklist: abortion, inflation, immigration, climate change, education, and so on. Just before the election, they’d find out which candidate agreed with them on those issues, and then vote for that candidate.

For a large (and probably growing) chunk of the electorate, that’s not what happens any more. This is how you wind up with results like we saw in Missouri: The same electorate that voted for Trump 59%-40% also passed ballot measures protecting abortion rights and raising the minimum wage.

What does happen is much harder to get your hands around. But we need to figure it out.

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Comments

  • Unknown's avatar Anonymous  On November 18, 2024 at 9:29 am

    I find myself very discouraged by the results of this election and not only because Donald Trump won. Throughout the nation, authoritarian based politicians rolled up majorities. This appears to be the result of an unholy alliance of evangelical Christians, White supremacists, misanthropes, testosterone laden young men, and persons thriving on chaos and governmental failure. We will all suffer from the results of that alliance in the coming years. Whether we will then successfully reconstruct our nation of rationality and adherence to law remains to be seen. As an 83 year old, I doubt I will be around to see the result. However, the young persons who failed to bother to vote will be around for the entire cycle.

    • Unknown's avatar Anonymous  On November 18, 2024 at 11:51 am

      I am an 84 year old and semi-active. This was such a blow. My experience was when I talked with young and old, they had never heard of Project 2025. They indicated they had chosen Trump because the economy was better under his administration and they were concerned about the stock market. They seem to believe all the charges and trials were simply “trumped” up against him. Our citizens seem to be the worst informed that in any country. He is their chosen savior sent to redeem the world.

  • Unknown's avatar Anonymous  On November 18, 2024 at 9:35 am

    Timothy Snyder’s The Phantom Campaign (11/17/24) piece details the depth of deception.

  • Unknown's avatar Anonymous  On November 18, 2024 at 10:01 am

    I agree with the 83-year old. I am 84, and remain very active…but discouraged. While I’ll work very hard to prevent it, possibly the change will occur only after a catastrophic end to our democracy. Hitler’s 1,000 year 3rd Reich lasted about a dozen years (Check out the 1st and 2nd Reich’s). Our pretender doesn’t have 1,000 years either, and if you begin his reign at 2017, he doesn’t have all that much time…nor do we (except my colleague and I won’t be around when it comes time to settle accounts as a nation.). I know as much or as little as anyone else. I like to blog If you are curious. https://thoughtstowardsabetterworld.org

  • Unknown's avatar Anonymous  On November 18, 2024 at 10:20 am

    their how many people did vote for Harris, I’m thinking that what we should be looking at is why didn’t she get the vote of Latino and black men plus many white young men. How are we raising our sons that they are so afraid of a strong woman? I also think that it should be stressed that Democrats also have people living in poverty and are the working class probably way more than Republicans. All of the Republicans that I know are above average wealth so are not really interested in social programs to help lower income people. It’s ironic that Democrats are considered elitist when that title is really more fitting for Trump Republicans and when that candidate has his own television network that is more popular than the real news this is what happens.

  • Unknown's avatar Anonymous  On November 18, 2024 at 10:44 am

    The number voters purged from the rolls needs to be assessed and addressed.

  • Unknown's avatar Anonymous  On November 18, 2024 at 11:53 am

    Re: uninformed electorate “rubbing up against” ambient media/messaging. Agree. This is what I call the “I-saw-the-movie” phenomenon. People really don’t know what they are alluding to, but somehow they think they’ve been acquainted with and know all they need to know about some issues or policy proposals. Even though they are actually uninformed and may be ignorant, their vote counts as much at that of a concerned and thoughtful voter. As more voters get more of their information from dispersed and thoughtless news sources, the dumbing down of the electorate or its being lied to counts for less to them and yet, they are affected by social media’s influence. In the Internet era, more people will be getting their beliefs by means of the inflated currency of social media. If this insight makes me an “elitist,” then so be it.

  • Unknown's avatar Anonymous  On November 18, 2024 at 1:09 pm

    One of the comments that resonated with me (by Harris) was in

    response to the “What would you do (have done) differently than

    Biden?” and her answer was the essence of “I can’t think of anything”. Also, Shopping at the grocery store – Biden/Harris was blamed for grocery cart prices (even though inflation may be worldwide.

  • Unknown's avatar Anonymous  On November 18, 2024 at 2:04 pm

    “She talked about kitchen-table issues, she had detailed policy proposals, she gave interviews, she reached out to every kind of voter, and so on. She raised money, she advertised, she had a great ground game. But for some reason the things she said and did didn’t register with some large chunk of the electorate.

    Oh, good grief, it’s always something. For me, Biden did a brilliant job of bringing us back from the Trump abyss, and Kamala did a brilliant job of campaigning. After having watched this long, slowly-developing horror show since listening to my parents talking about Eisenhower and Stevenson, and being a year too young to vote for Hubert Humphrey, I am finally coming to the conclusion that we may simply be too bloody stupid to function properly in a democracy. It was almost doable back when people with IQs under 100 generally stayed out of things, but with the democratization of information and access to widespread means of communication, people who mercifully stayed out of things in general are now making their stupidity manifest. Maybe I’m intolerant, maybe I’m an elitist, call me anything you like but we just can’t do this without brains and some sort of universal training in civics.

    • Unknown's avatar Anonymous  On November 18, 2024 at 4:02 pm

      There are also flaws in our system that make it vulnerable to being subverted from within. We were “early adopters” of this new system of government. Other countries have corrected for these flaws. See: Tyranny of the Minority: Why American Democracy Reached the Breaking Point, by Levitsky and Ziblatt.

      Link for the book:
      https://www.penguinrandomhouse.com/books/706046/tyranny-of-the-minority-by-steven-levitsky-and-daniel-ziblatt/

      Link for an author talk (there are more if you do a search):
      https://youtu.be/H5H4B0Qi-Ps

    • Unknown's avatar Anonymous  On November 18, 2024 at 4:03 pm

      There are also flaws in our system that make it vulnerable to being subverted from within. We were “early adopters” of this new system of government. Other countries have corrected for these flaws. See Tyranny of the Minority: Why American Democracy Reached the Breaking Point, by Levitsky and Ziblatt.

      Link for the book:
      https://www.penguinrandomhouse.com/books/706046/tyranny-of-the-minority-by-steven-levitsky-and-daniel-ziblatt/

    • pauljbradford's avatar pauljbradford  On November 18, 2024 at 4:28 pm

      I know Trump supporters who are very far from stupid. What I observe is that they willfully disbelieve Trump’s most disqualifying characteristics. No amount of evidence will change their minds. You say Trump tried to overturn the 2020 election, and they’ll go round after round of denying facts. There’s no convincing them, despite video and and audio recordings of his crimes, because they do not want to believe the truth.

  • Unknown's avatar Anonymous  On November 18, 2024 at 3:52 pm

    I am baffled – I have no idea how the Democrats can combat “ambient information”. Hire a hundred thousand “influencers” maybe?

  • ADeweyan's avatar ADeweyan  On November 18, 2024 at 4:50 pm

    Trump’s true skill is at manipulating systems. He has survived by manipulating the legal system, manipulating the contract system, and now, manipulating the media. Trump didn’t need to manipulate the right wing media, he manipulated everyone else.

    There was one question that needed to be asked starting 2015 just about every time Trump opened his mouth, and I have yet to see it really asked, “what’s your evidence for that,” or just “prove it.” Had that been asked, and had his attempts to skirt around an answer rejected (“I’ve seen lots of papers…,” “lots of people are saying…,” “we’ll release it in two weeks”), he would not have won in 2016, and he would be a forgotten footnote in presidential history.

    Journalism continues to be led around by the nose by right wing politicians who throw a hissy fit if anything negative or questioning is broadcast, while demanding the media share airtime equally between their crazy statements and fact-based reporting. It has not traditionally been journalism’s role to fact-check and police messaging — but now that principle means they are serving as tools of people who want nothing more than to drive the country into the ground (killing all the journalists on the way). In the current situation we may not have the luxury of principles that we can no longer defend.

  • cleverhappilya2bef147c0's avatar cleverhappilya2bef147c0  On November 18, 2024 at 4:57 pm

    unsubscribe

    • weeklysift's avatar weeklysift  On November 23, 2024 at 4:30 pm

      Wish I could help you. Subscriptions go through WordPress.

  • Unknown's avatar Anonymous  On November 20, 2024 at 12:22 pm

    “But for some reason the things she said and did didn’t register

    The most word in that text is “she.” You’re describing things that happen to women all the time.

    • Unknown's avatar Anonymous  On November 20, 2024 at 12:44 pm

      … most important word …

    • Unknown's avatar Anonymous  On November 21, 2024 at 8:56 am

      Bingo!! It’s like we have this fake view of ourselves as this great place where sexism (and in VP Harris’ case throw in racism) has lalalalala disappeared and it’s all about the messaging. 🤬🤬

  • Unknown's avatar Anonymous  On November 21, 2024 at 8:52 am

    It’s interesting how you focus solely and entirely on policy and all of VP Harris’ messaging mistakes and ignore the very LARGE elephant in the room, which is that this country is sexist and racist to its core, and a woman (especially a non-Caucasian woman) had absolutely no chance against someone with the correct body parts and skin color. Didja even notice that the one time that he-who-shall-not-be-named ran against a white man he lost????? And please do not give me the butbutbutbut Covid! Her emails! You and all the analysts can just go away until you write something that at least acknowledges this fact. Peace out.

  • jwfmcclain's avatar jwfmcclain  On November 21, 2024 at 10:17 am

    I remember back during the 2016 general election listening to On Point and a caller complaining about how nether side talked about policy.

  • Sage DeRosier's avatar Sage DeRosier  On November 21, 2024 at 12:19 pm

    I have been reading your weekly sift for quite a whi

  • Unknown's avatar Anonymous  On November 25, 2024 at 7:11 am

    I still remember after the 2004 election between George W. Bush and John Kerry reading a piece by linguist and Democratic strategist George Lakoff in which Lakoff lamented that Democrats erroneously run campaigns based on the idea that most people vote their interests when in reality, they vote their identities. Given that Donald Trump is a white male and Kamala Harris is a half Jamaican, half Indian female and the lengthy history of racism and sexism in this country, it should be no surprise what happened on Election Day. Most reporters are either too immersed in the election cycle bubble to see the bigger picture or too scared to mention this publicly. Idiocracy, here we come!

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